gunnercooke Boosts Cloud-Based Matter Management with Repstor

Almost 200 partners & support staff will use Repstor solutions to manage content from Outlook

March 3rd , 2017 – gunnercooke llp, one of the UK’s fastest-growing challenger law firms, has rolled out Repstor’s email and content management suite to almost 200 fee earners and support personnel across its nationwide legal practice, to extend the benefits of Office 365 and make it easier to share and access content from within Outlook.

gunnercooke provides corporate and commercial legal services to businesses, banks and investors. The firm has expanded rapidly from inception, growing from 10 to 125 partners over the last five years, with the business projected to double in size across 2017. The firm operates nationally from offices in London and Manchester which support hot-desking, though partners are enabled to work remotely, from client offices or from home. It is a committed user of the cloud – in particular Office 365 – to encourage easy collaboration between team members and clients.
As the natural next step, gunnercooke wanted to make it easier for colleagues to securely manage and share email correspondence relating to client matters, to ensure everyone had access to the latest updates and that accurate records were being kept.

Repstor specialises in providing intuitive access to Office 365, SharePoint and other content systems, natively from within Microsoft Outlook. gunnercooke came across the company at last year’s British Legal Technology Forum in London.

“It was the holy grail,” says James Williams, gunnercooke’s systems manager. “We’ve been very happy with Office 365 and are using SharePoint Online, but off the shelf SharePoint isn’t great with emails,” he explains. “You can end up with division between SharePoint documents and those being circulated via email.”

Initially, gunnercooke has deployed Repstor’s affinity™, assist™ and drive™ solutions, which together will allow users to easily and intuitively manage all of their content sources from within their familiar, existing Outlook environment. “It was all configured very quickly, and will be used by all partners, the administration team and our legal counsel [other lawyers who work on a project by project basis for gunnercooke partners],” James says. In total over 190 people will use Repstor’s software.

In due course gunnercooke may also implement Repstor custodian for legal™, which provides more advanced matter management from within Outlook, he adds – through the ability to apply structure, metadata, workflow processes and policy to document or ‘matter’ types.

Although there are other ‘email-friendly’ document management systems on the market, these are typically expensive and require disruptive migration, James notes.

“With Repstor’s products, we could do what we needed to very affordably and without any changes to the set-up we already had. It’s all very easy and seamless to use, and that’s very important because if a system is hard to use people will avoid it or find their own ways of doing things, resulting in compliance issues.”

gunnercooke has just gone live with the Repstor products, and expects these to make life much easier for fee earners. “Our job in IT systems is to provide the best possible back-office experience and service to our partners for the budget allocated. Repstor’s content management tools will make a big difference, and support our continued rapid growth plans,” James says.
As well as getting ‘great value for money’, gunnercooke has found working with Repstor a very positive experience, he adds. “They’re a really nice company – everyone’s very friendly, they’re extremely responsive and they’ve been very flexible on timings. It’s been a pleasure.”

Repstor is exhibiting at the British Legal Technology Forum on March 14th at Old Billingsgate, London. Visit us on stand A2, next to the wine bar on the ground floor.

About gunnercooke
gunnercooke is one of the UK’s leading new model corporate and commercial law firms, established to challenge, improve and evolve the way that legal services are delivered to businesses. At present the Firm comprises 125 partners across London and Manchester offices, practicing via a fixed and certain fee model, without time recording.
All gunnercooke partners have over 10,000 hours practicing experience, and the majority have spent time in business or in house, learning commerciality first hand. The Business has an ambitious growth strategy, seeking to recruit further senior, quality lawyers from leading firms and counsel. More at

Join us at the British Legal Technology Forum, March 14th

The Repstor team will be at the British Legal Technology Forum ’17 on March 14th at The Old Billingsgate, London.

Come and talk to us at what is now Europe’s largest IT event where we will be featuring custodian for legal, our matter management solution for Law Firms and Legal Departments. Plus watch this space for a HUGE announcement of a unique partnership and solution to be unveiled at the event!

The Road to ECM is Paved with Good Intentions

Throughout this white paper we look at the options that organisations consider and the paths often taken when implementing ECM systems. We look at why these paths are pursued and the resulting outcomes.

The ‘Road to ECM Hell’ is paved with customers, software vendors and impementers, all trying their best and with the best of intentions, but failing to provide a solution that works.

This white paper looks at why that happens and presents some insights to success.

Read The White Paper Now

Want to know what Repstor can do for you? Fill in the form below NOW:

Kana Legal Team Benefits from using Repstor ECM

KANA®, a Verint® Company, is a leading provider of cloud and on-premise customer service solutions. KANA helps global organisations including many of the Fortune 500, mid-market businesses and public sector agencies optimise their engagements with consistent and contextual customer journeys across agent, web, social and mobile experiences.

KANA has a legal team that is spread across multiple locations with a number of staff who travel extensively in support of its global business


In order to support collaborative working, Microsoft® SharePoint® was in use to store legal documents and other content. While this meant that content was added on a consistent basis the process was time consuming. In particular the filing of email content was extremely slow and cumbersome and there was no effective solution capability for legal team users to use when working offline.


Filing & Retrieval
Offline Working
Access for remote users


User confidence that all latest content is available
Ease of filing meaning filing time is significantly reduced
A single consistent set of legal content

“Using Repstor affinity has been a revelation for us in the Legal department at KANA. I use the product myself on a daily basis and find it incredibly easy and intuitive to use. It has completely changed my filing behavior. Previously I left filing to a convenient time, but because of the ease with which I can file the content using affinity I now file as I go, which means the whole team has access immediately to the new files/email,” John Murray, Head of Legal at KANA.

Click HERE to read the full case study. 

Want to know more about how Repstor can help you? Fill out the form below NOW and one of our team will be in touch with you shortly.

Natural Resources Wales – A Repstor Success Story

Natural Resources Wales benefits from easy filing, better collaboration and compliance in Microsoft Office 365 with Repstor affinity.

Natural Resources Wales (NRW) is the largest Welsh Government Sponsored Body – employing 1,900 staff across Wales with a budget of £180 million. It was formed in April 2013, largely taking over the functions of the Countryside Council for Wales, Forestry Commission Wales and the Environment Agency in Wales, as well as certain Welsh Government functions.

As a new organisation one of the first tasks that faced Natural Resources Wales was to unite the various government agencies and functions which now formed part of their organisation. Bringing together 1900 staff from a number of different government agencies and functions across a range of locations and with many different policies, existing EDRM Systems and File Shares posed a challenge. It was important to NRW that its business solutions would meet regulatory and compliance requirements for records keeping and encourage collaboration and joined up working across the new organisation.


The Management of email as part of formal records management
User Adoption
Seamless integration with Office 365 deployment
Filing & Retrieval


NRW produced a set of requirements for an email solution and followed the G-Cloud procurement process. NRW selected to deploy Repstor across the organization.
The installation was completely standard, users were able to connect to the appropriate content on the Office 365 system and start working immediately.


User Adoption: all users can quickly and easily find, and file content through the familiar Outlook client without any need for training on new UI’s.
Compliance: users can now more easily comply with NRW records policies.
Increased Productivity: users now file email content as it is generated and individual users have extremely fast access to their content wherever they work, on or offline.
Accuracy of Information: Users now have confidence that all of the latest and relevant information is available to them as early as possible
Easy filing: filing time has been significantly reduced

“Repstor affinity is a key part of our Office 365 deployment. Its quick deployment and ease of use has meant that users have adopted the system without the need for any special training enabling us to seamlessly bring users on board, focusing on ensuring that our policies are effectively implemented.
The ease of use particularly around filing and retrieval has been an essential part of rolling out this project without the need for a large change management effort on our part around the use of the software,” Debra Jones, Project Manager, NRW.

Read the full case study here repstor natural resources wales

Want to know more about how Repstor can help you? Fill out the form below NOW and one of our team will be in touch with you shortly.

Repstor ECM Adoption software to be deployed across Premier Oil Plc global operations

January 12th, 2014 – Belfast – Leading ECM Adoption specialist, Repstor today announced that Premier Oil – a FTSE250 international oil and gas exploration and production company has selected and is deploying Repstor affinity and Repstor assist across its global operations to underpin its document and records management programs and to ensure adoption of their newly deployed ECM platform (Microsoft SharePoint).

Premier Oil is headquartered in the UK with operations across the globe, and with the need to meet regulatory requirements and ensure productivity across a widely spread and diverse workforce they have selected Repstor to ensure that users across the organization can move to the new platform while minimizing change management and training requirements.

In a selection process that included evaluation of several competing products, Repstor affinity and assist were the clear winner in every important area of functionality. Highlighted in the evaluation were, ease of use, depth of integration with Microsoft Outlook and Office, email filing and management, performance and stability, support for search, ease of enterprise-wide deployment and offline working. Availability of filing assistance (the Repstor assist product) was also key, to ensure users could file content correctly with significantly improved productivity.

In selecting Repstor Premier Oil recognized that by providing a very effective and easily adopted Outlook client it could increase user adoption of its Microsoft® SharePoint® ECM systems, and improve collaboration, ultimately cutting costs.

Premier Oil chose Repstor because it provided a level of product integration, ease of use and performance in a product that was ready for deployment across the enterprise.

“During our evaluation, the Repstor product delivered what we were looking for: management of documents and emails using a familiar interface (Microsoft® Outlook®) with minimal change to our users’ routine.” Andy Gibb, Group Legal Manager, Premier Oil Plc.

“For our legal and project users in particular this is a key selection, since email is the key content type for lawyers and project managers, and the fact that in our evaluation the Repstor assist product made email filing and access faster and easier rather than slowing the process down by prompting for additional information.” adds Andy.

Premier Oil staff will have a much more user friendly way of working and collaborating on projects using Repstor affinityTM. Not only that but users have information available quickly when they need it whether on or offline making collaboration both easier and more productive.

“We are delighted to be working with the team at Premier Oil and that their evaluation clearly highlighted the benefits around the areas where we have focused in developing the Repstor products” Alan McMillen CEO, Repstor Limited

Supporting Resources:
For more information on the affinity product visit:
For more information on Repstor’s Project Content Management solution visit:
To download a free trial of the affinity product visit:

About Premier Oil
Premier is a UK based independent international oil and gas exploration and production company. It has three core businesses centered on South East Asia, the North Sea and Pakistan. It strategy is to grow the underlying reserves and cash flow through acquisitions, developments and exploration in its core areas where it brings particular strengths. It is a leading playing in the Singapore gas market; it is developing oilfields in new oil basins in Vietnam and recently acquired significant producing and development interests in the UK.