Author: Gabe Shaughnessy

Increasing Productivity, Efficiency and Effectiveness

Belfast Health and Social Care Trust delivers integrated health and social care to 340,000 people in Belfast and part of the Borough of Castlereagh. It also provides specialist services to all of Northern Ireland.

With an annual budget of approximately £1bn (spending about £3m each day) and a staff of 20,000, it is one of the largest Trusts in the United Kingdom

Motivation
With over 100 projects running in parallel the administration and filing of related communications and documentation was a major productivity drain. The process was prone to manual mistakes with content being difficult and time consuming to locate.

Challenges

  • Increasing Productivity
  • Offline Access
  • Efficiency and Effectiveness

Results

  • Time Spent Filing down 87% (replacing the previously tedious process)
  • More complete record due to ease of filing – 20% more relevant content is being filed
  • Significantly less time spent looking for Content

“Repstor’s approach is fundamentally different. In designing their affinity product, they have thought about what users expect from Outlook and what they want and need from a SharePoint system within Outlook. The product is built to minimize disruption to the user experience and encourage user adoption of SharePoint. The result is that our users are able to easily meet the PMO requirements for keeping their documentation and correspondence up to date and complete with significantly less effort and much better consistency,”

Andrew Palmer, Head of PMO, Belfast Health & Social Care Trust.

Click HERE to read the full case study. 

 

Want to know more about how Repstor can help you? Fill out the form below NOW and one of our team will be in touch with you shortly.



assist Brochure

Assisted Filing For Email And Document Content

Repstor assist™ provides filing assistance for users who need to file documents and emails into ECM systems like SharePoint. It makes filing fast and accurate by providing suggested locations based on existing filed content.

assist automatically suggests where content should be filed, removing the need for users to traverse large filing hierarchies or complete metadata forms to locate the correct filing locations for documents and emails.

Read more in our brochure. 

Want to find out what Repstor can do for you? Fill in the form below NOW:


Global Professional Services Firm Deploys Repstor ECM Adoption Software In A Highly Regulated Environment

The client is one of the largest global professional services firms providing Audit, Tax and Advisory services.

  • Part of a global network of professional services firms with around 150,000 staff working together in 150 countries worldwide
  • Needs to collaborate frequently to share knowledge and maintain productivity across their extensive and remote workforce
  • Wanted to enable co-existence of legacy ECM systems for a transition period to minimize migration pains

The German operation of this global firm operates within a highly regulated environment. The firm had a requirement to promote productivity and increase collaboration in the field while facilitating a migration and switch over to Microsoft SharePoint from legacy ECM systems.

Motivation
Given the nature of the client’s business there was a high volume of content being generated and acquired in the field. Users could be working on a variety of engagements at any one time and are often in remote client locations. They needed to be able to file content accurately and quickly whether on or offline and harvest audit content when appropriate.

The operation also had a number of legacy systems deployed to meet the needs of the individual departments which were reaching end of life and requiring significant upgrades to allow the use of the later versions of Microsoft Office which were the office tools of choice for the workforce. Facing significant upgrade costs the decision was made to deploy a single ECM platform to meet all needs across departments with SharePoint 2013 forming the core of the platform.

Challenge

  • High volumes of content being acquired in the field
  • Legacy systems, content and processes to continue to be used
  • Need to minimise change and maintain productivity
  • Frequent team collaboration on engagement content, often by remote users
  • Users spend large proportion of their time on customer sites/out of the office

Results

  • Cost avoidance: Significant cost avoidance by avoiding the need to upgrade legacy platforms to work with new Microsoft Client
  • User adoption: The client has seen the users embrace the new system in their everyday tasks. Users can access the new SharePoint repository from Microsoft Outlook and have needed no training on the system as it works exactly like Outlook folders. At the same time users have retained access to legacy content stored in the legacy ECM systems.
  • Compliance: Repstor affinity enables compliance related content to be easily captured and shared, as and when needed, on or offline.

    • Click HERE to read the full case study. 

 

Want to know more about how Repstor can help you? Fill out the form below NOW and one of our team will be in touch with you shortly.



custodian Brochure

Maximise Your Microsoft Investment To Provide Case, Email & Document Management

Repstor custodian™ extends the powerful document management capabilities of Microsoft Office 365 / SharePoint to deliver case-centric collaboration, document and email management solutions to meet the many different departmental needs within enterprises such as HR, Legal, PMO, logistics, procurement and other lines of business.

custodian utilizes the powerful and familiar interface of Microsoft Outlook and other Office applications to ensure the highest level of user-adoption and replace complex and costly legacy systems. Business analysts can quickly and easily configure solutions reflecting the needs of departments or enterprise wide applications.

Check out the custodian brochure. 

Want to know what Repstor could do for you? Fill in the form below NOW:


The Road to ECM is Paved with Good Intentions

Throughout this white paper we look at the options that organisations consider and the paths often taken when implementing ECM systems. We look at why these paths are pursued and the resulting outcomes.

The ‘Road to ECM Hell’ is paved with customers, software vendors and impementers, all trying their best and with the best of intentions, but failing to provide a solution that works.

This white paper looks at why that happens and presents some insights to success.

Read The White Paper Now

Want to know what Repstor can do for you? Fill in the form below NOW:



PMO Brochure

Email and Document Management for Project Management Offices

Working in a Project Management Office (PMO) and looking for better ways to make Project Management in your organization more consistent, auditable and efficient?  If so, then read about our solution for PMOs by clicking on the datasheet below.

Find out more here. 

Want to know what Repstor could do for you? Fill in the form below NOW.


custodian for legal Brochure

Maximize Your Microsoft Investment To Provide Legal Matter Management

custodian for legal™ extends the powerful document management and collaboration capabilities of Microsoft Office 365/SharePoint to provide a matter-centric collaboration and document management solution for legal matter management.

custodian utilizes the powerful and familiar interface of Microsoft Outlook and other Office applications to ensure the highest level of user-adoption and minimize the need for migrating complex and costly legacy systems.

 
Read the brochure HERE. 

Want to find out more? Fill in the form below NOW:


affinity Brochure

Multi-repository Email, Document And File Management For Microsoft Outlook

Repstor affinity™ provides access to Microsoft SharePoint/Office 365, other content stores and file sharing services seamlessly within Microsoft Outlook. Users can view, add and edit content whether connected to a network or not.

affinity encourages user adoption of content systems by providing a natural, familiar and intuitive way of working. The Outlook menu remains virtually unchanged, providing users with a familiar working environment and experience.

 

Check Out The Brochure Now

Want to know what Repstor could do for you? Fill in the form below NOW:


Kana Legal Team Benefits from using Repstor ECM

KANA®, a Verint® Company, is a leading provider of cloud and on-premise customer service solutions. KANA helps global organisations including many of the Fortune 500, mid-market businesses and public sector agencies optimise their engagements with consistent and contextual customer journeys across agent, web, social and mobile experiences.

KANA has a legal team that is spread across multiple locations with a number of staff who travel extensively in support of its global business

Motivation

In order to support collaborative working, Microsoft® SharePoint® was in use to store legal documents and other content. While this meant that content was added on a consistent basis the process was time consuming. In particular the filing of email content was extremely slow and cumbersome and there was no effective solution capability for legal team users to use when working offline.

Challenge

Filing & Retrieval
Offline Working
Access for remote users

Results

User confidence that all latest content is available
Ease of filing meaning filing time is significantly reduced
A single consistent set of legal content

“Using Repstor affinity has been a revelation for us in the Legal department at KANA. I use the product myself on a daily basis and find it incredibly easy and intuitive to use. It has completely changed my filing behavior. Previously I left filing to a convenient time, but because of the ease with which I can file the content using affinity I now file as I go, which means the whole team has access immediately to the new files/email,” John Murray, Head of Legal at KANA.

Click HERE to read the full case study. 

Want to know more about how Repstor can help you? Fill out the form below NOW and one of our team will be in touch with you shortly.