Support & Maintenance

Services

Rapid Response to Customer Needs

Repstor provides product support and maintenance services to respond rapidly to customer issues relating to our products and ensures that customers can take advantage of new product developments.  

Focused on the in-service phase of the product lifecycle Repstor’s customers get access to our technical assistance centre. Backed by a team of Repstor’s R&D engineering, our technical support engineers will ensure that your Repstor products operate efficiently and reliably, enabling you to focus attention on your core business.

The standard Repstor support and maintenance arrangements provide customers with the latest version of licensed products as well as access to the Repstor support desk for incident management.

Tailored support options are also available to support the needs of large enterprises and for out of hours support.

Customers and partners seeking support, please contact Repstor support at:

– Email: support@repstor.com

– Phone: +44 (0)28 9072 6061

New releases of software are available to customers who have purchased a support contract. If you would like to initiate or upgrade your customer support contract, please contact us on the above number or email address – we will be happy to help.