Cookies

We use cookies to help give you the best possible browsing experience. By using our site, you are accepting our use of cookies.

Below we explain the cookies we use and why we use them.

What is a cookie? A cookie is a small text file that may be placed on your device when you visit our site. When you next visit our site the cookie allows us to distinguish you from other users.

Your browser accesses the cookie file only when you visit the website that generated it. The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

There are two broad categories of cookies:

Session cookies Session cookies remain on your device until you close your browser when they are automatically deleted. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed.

Persistent cookies Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyze behavior on the website. This information is used to find out how well the website works and where it can be improved.

We use cookies for the following reasons:

  • For marketing purposes for example, to display personalized banner
  • To identify you as you travel around our site and to monitor your journey and record downloads. This enables us to identify issues and improve our customer journey.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.
  • Google Adwords uses cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.
  • Google Analytics use cookies to collect data that helps us understand how people are using the site. We use this information to identify how and where we can improve the customer experience. The data collected through these cookies is anonymous, does not collect specific customer data and is never shared with other third parties.

Your right to refuse cookies and what happens if you refuse them
You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be able to access all or parts of our site. If you carry on using our site and do not change your browser settings we will assume you consent to us using cookies as described above.